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Policies and Safety

View Our Policies

Your safety, privacy and trust matter to us. These policies outline how we protect your information, support your wellbeing, and ensure our services are delivered with care, respect and transparency.

Website
Complaints and Feedback
Terms of Use and Disclaimer
Website Privacy Policy
Client
Client Privacy & Confidentiality Policy
Client Rights and Responsibilities
Client Complaints Policy
Child Safety
Child Safety & Wellbeing Policy
Child Safety Statement

Need help?

If you need urgent assistance call 000. If you or someone your know is experiencing family violence please call the Safe Steps Victorian 24/7 Violence Response line on 1800 015 188.

Help and Resources